You will join the Third Party Monitoring team, which focuses on external asset managers and service providers appointed by our fiduciary clients to manage and administer their assets. The team plays an important role in onboarding new clients with service providers, monitoring operational set-ups and driving continuous improvement. 

In this Senior Specialist role, you are the key link between Van Lanschot Kempen’s internal stakeholders, including Fiduciary Management, Portfolio Management, Manager Research and Selection, Data Management and various other departments, and our external service providers. You represent the interests of clients and internal stakeholders, safeguard service levels and proactively identify opportunities, including AI-driven improvements, to further enhance existing processes.

The role and responsibilities
In this role, you manage interactions with external parties on behalf of our clients, enabling them to focus on their strategic priorities. Reporting to clients on the performance of service providers and related activities is an important part of the role.

In addition, your responsibilities include:

• Acting as the link between internal stakeholders, external asset managers and service providers on operational topics.

• Serving as the first point of contact for service providers on behalf of our fiduciary clients.

• Coordinating the onboarding of new clients and required services with custodians and investment administrators.

• Managing relationships with service providers through service calls, service reviews, KPI monitoring, SLA maintenance, incident management and escalation.

• Supporting WTP TOM integrations and ensuring that changes in laws and regulations are reflected in our services.

• Identifying and exploring AI use cases to improve service provider monitoring, reporting and oversight processes.

Your talents

Energetic, responsible and entrepreneurial. That is how we can best describe you in the role of Senior Specialist Third Party Monitoring Solutions. You feel comfortable solving complex issues, bring a fresh perspective to existing solutions and ask the right critical questions. You share your vision with confidence and dare to take a stand when needed. You enjoy working in a professional organisation with short lines of communication, where you can make a meaningful contribution in a dynamic environment. Building and maintaining strong relationships comes naturally to you, both with external partners and internal stakeholders. You work independently, take ownership and remain focused when priorities shift. 

In addition, you have:

• Extensive experience, preferably a minimum of 5 – 10 years, in operations within institutional asset management and/or at a custodian.

• A completed financial bachelor’s or master’s degree, a relevant higher professional education qualification or equivalent professional experience.

• Demonstrable affinity with fiduciary management and investment solutions for pension funds and insurers.

• Knowledge of and experience with the WTP value chain, combined with a good understanding of relevant market developments, particularly in the pension fund sector.

• Confidence in assessing and applying new AI tools relevant to your field of expertise.

• A good command of both Dutch and English, spoken and written.

Move ahead at Van Lanschot Kempen

Investing in a more future-oriented, sustainable and data-driven way for a variety of clients. Both nationally and internationally. With nearly 300 years of experience, we make this ambition a reality at Van Lanschot Kempen. We do this together with around 2,300 colleagues across a wide range of areas of expertise. 

The degree of innovation and agility of an organisation also depends on the diversity of its people. Our differences make us stronger together. We foster an inclusive working environment where all colleagues feel at home. With us, you can be yourself. And we are proud of that. 

Curious about the stories of colleagues and how they experience working at Van Lanschot Kempen? Go to People & Projects and find out more! Or listen to our Podcast series to hear what our colleagues have to say.

That is what we do! Because when you add value, you can expect value in return. A good work-life balance through our hybrid way of working is a good example. As Expert Third Party Monitoring Solutions, you will also receive: 

• a gross monthly salary between €4.500 and €5.500 depending on your knowledge and experience.

• an additional flexible budget of 19.47% of your gross salary, consisting of a 13th month, 8% holiday allowance and 7 additional statutory leave days. You can use this, for example, to buy a bicycle, pay for a monthly fitness subscription or save for a sabbatical. It is also possible to have the full budget paid out at any time during the year.

• 27 leave days, 7 of which are part of the flexible budget.

• home office equipment, such as an electric sit-stand desk, chair and a number of monitors of your choice, which you can order and have delivered to your home.

• tailored leave arrangements for certain life events, such as grandparent leave, transition leave and bereavement leave.

• 1 month fully paid when you take a sabbatical of 3 months or longer.

• a working-from-home allowance.

• the option to exchange national public holidays for religious holidays.

• a market-based pension scheme. The exact contribution is based on your salary and age; in general, most people can count on a contribution of around 20%, of which 4% is the employee contribution.

• a free Van Lanschot Kempen bank account and other employment benefits, such as a discount on an Evi investment account.

• a babysitting budget for working parents with kids in the age category 0 -12 years.

• learning and development opportunities to support your professional growth.

 
And we have many more benefits waiting for you. Discover all the benefits of working at Van Lanschot Kempen.